How busy is too busy?

I've had a lot on my plate lately, as is often the case. Too much to do, too little time. We have some of the most amazing clients in the world who we've worked with for years, and they have truly been the reason for our success. They tell anyone they can about our services, and as a result, we have more work pouring in every day.

As wonderful as that is, I don't want to lose the essense of what makes us good at what we do, and that is the personal service and attention our clients expect from us. If we keep going the way we are, without making radical changes, we're going to lose that, and it is simply unacceptable. Quality over Quantity, I always say.

So, I need to clone myself. Since modern technology has not yet reached a level of actually being able to clone myself, that means I have to let go and hire a few people to fill specialized roles, replacing me in a few positions.

That's what I'm working on right now, and the reason we need to hire a few people who can help fill in the gaps. The recent mailout to the members, with all the jobs listed was my way of doing that. If you haven't seen it, here is the list of positions we need filled.

The next few weeks are all about making sure I don't need to work on actual projects anymore. It is the only way we can grow and bring more jobs to you. I need to let go of my obsessive tendency to do everything myself, and I need your help to do that. It isn't easy to let go. You need to convince me that you're ready to take on the challenge and do the work as well as possible.

My first priority is that our customers get the service they deserve, and that means we have to do more than is expected of us. Our reputation is built on it. If we work together, rather than as single isolated units, we can reach that goal and none of us have to be more busy than we can handle.

What are your thoughts on this...?